Mediation , Conflict Resolution, Training
& Small Business Consultation

We serve the community with a range of accessible, high quality and affordable mediation services and educate community members about conflict prevention and collaborative problem-solving.

Mediation Skills Training

Intensive Mediation Skills Training- 32 hrs / 4 days

Learn Proven Strategies for Managing Personal and Organizational Conflict Scheduled in the Spring and Fall or contact us directly to schedule on-site training at your location.

This training is designed for those who want to learn the general practice of mediation. It examines the procedures, skills and strategies used by mediators. The training is highly interactive and is approved by the Massachusetts Bar Association. It is the first step required to enter the field of mediation.

  • Learn through role plays, exercises and lectures.
  • Experience the steps of the mediation process.
  • Incorporate new skills at work.
  • Gain valuable life skills.
  • Receive a mediator skills ‘Tool Kit’ take away material.

Past trainees have included:

Business Professionals
Human Resources Staff
Service Staff
Social Workers

Training Links

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“The world would rotate on its axis more smoothly if everyone applied the skills offered in this program.”

“A great learning experience with a wide array of life applications”
– Director, Non-Profit

Call: 508-240-1717

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