Dispute Resolution, Conflict Management, Training
& Small Business Consultation

We serve the community with a range of accessible, high quality and affordable Dispute Resolution services, including Mediation; and educate community members about conflict prevention and collaborative problem-solving.

Mediation Skills Training

REMOTE INTENSIVE BASIC MEDIATION TRAINING

Learn Proven Strategies for Managing Personal and Organizational Conflict. Conflict Management skills are more important than ever in this time of stress and division. This training is offered remotely throughout the year. Please contact us directly to schedule a training for your organization. Cape Mediation is a leader in Dispute Resolution. Since 1989 we have offered unparalleled high-quality training.

Our Intensive Basic Mediation Training is designed for those who want to learn the general practice of mediation. It examines the procedures, skills and strategies used by mediators. The training is highly interactive and exceeds the requirements of Rule 8 of the Massachusetts Supreme Judicial Court’s Uniform Rules on Dispute Resolution.

It is the first step required to enter the field of mediation.

Learn through role plays, exercises and lectures.
Experience the steps of the mediation process.
Incorporate new skills at work.
Gain valuable life skills.
Receive a mediator skills manual and take away material.

ONLINE TRAINING
In our online training, you will learn mediation theory and skills, and participate in live hands-on role-play practice with our experienced trainers. You will also have live access to meet with our trainers one-on-one.

ONLINE TRAINING REQUIREMENTS
Participants must have access to reliable internet, video camera, and speakers. We do not recommend students participate on a table or cell phone.

FREQUENTLY ASKED QUESTIONS

WHAT SKILLS WILL I LEARN? (Click to Expand)

Our training teaches conflict management, dispute resolution techniques, program processes and procedures, ethical standards, and proven strategies to develop skills to learn to manage conflict and become an effective mediator. You will learn the techniques, procedures and processes that form the foundation of every mediation. The training is led by our experienced team of mediators who have been practicing Conflict Resolution, Communication and Mediation skills for more than 25 years.

WILL I BECOME A CERTIFIED MEDIATOR AFTER COMPLETING THE TRAINING? (Click to Expand)

Cape Mediation’s Remote Intensive Basic Mediation Training is the first step required to enter the field of Mediation. Although Massachusetts does not certify or license mediators, there are rules of court that may require you to complete at least a 30-hour basic mediation training. Our training is a highly interactive hands-on training that exceeds the requirements of Rule 8 of the Massachusetts Supreme Judicial Court’s Uniform Rules on Dispute Resolution. After successfully completing the course, you will then qualify to participate in our Advanced Practice Program where you will work with experienced neutrals to become an effective mediator. People that successfully complete our Advanced Practice Program are eligible to apply to our court-connected Dispute Resolution Volunteer panel.

WHO SHOULD ATTEND TRAINING? (Click to Expand)

Conflict Management skills are more important than ever in this time of stress and division. You will learn proven strategies for managing organizational and personal conflict. You will learn valuable skills to become more productive at work and in your personal relationships.

PAST ATTENDEES (Click to Expand)

Attorneys
Business Professionals
Contractors
Educators
Human Resources Staff
Nurses
Physicians
Real Estate Professionals
Service Staff
Social Workers
Therapists

WHY SHOULD I CHOOSE CAPE MEDIATION FOR BASIC MEDIATION TRAINING? (Click to Expand)

Cape Mediation has provided Dispute Resolution services and training for more than 30 years, including Conflict Management training and workshops, to businesses, individuals, schools, and other organizations. We are the only Dispute Resolution center on Cape Cod to provide mediation and conciliation services in seven court programs in the District Courts in Barnstable and Nantucket Counties. Our training exceeds the requirements of Rule 8 of the Massachusetts Supreme Judicial Court’s Uniform Rules on Dispute Resolution. You will gain practical hands-on experience in conflict management skills and in the mediation process. Our trainers are highly experienced in the field of Dispute Resolution, including mediation, conciliation, facilitation, and conflict coaching.

UPCOMING TRAININGS

Remote Intensive

Basic Mediation Training

Registration for our June 2023 Mediation Skills Training is now closed. Please check back for dates and times for our fall 2023 training.

Receive Up To 100% Tuition Reimbursement

We are very excited to announce that Cape Cod Dispute Resolution Center, Inc.’s Remote Basic Mediation Skills Training has been accepted under the Massachusetts Workforce Training Fund Program (WTFP) Express Grant for Massachusetts Employees of businesses and nonprofit organizations.

Learn how you can save up to 100% on tuition: LEARN MORE

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